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Terms of Use
Cookies

MoJo Roast web sites require cookies to be enabled within your browser.

A cookie is a small file or part of a file stored on a World Wide Web user's computer, created and subsequently read by a web site server, and containing personal information (as a user identification code, customized preferences, or a record of pages visited)

By default, most browsers are set-up correctly; however should you encounter errors when attempting to navigate the site, just follow these directions to set up cookies on your browser:

Mozilla Firefox
* Go to the "Tools" menu.
* Select "Options".
* Select the "Privacy" icon in the left panel.
* Check the box corresponding to "Allow sites to set cookies".
* Click "OK" to save changes.

Microsoft Internet Explorer
* Select "Internet Options" from the Tools menu.
* Click on the "Privacy" tab.
* Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
* Click "OK".

TERMS AND CONDITIONS OF ONLINE STORE

Shopping on MojoRoast.com Online Store
On-line purchases made through the MojoRoast.com Online Store Internet site are governed by the sales conditions stipulated below. Please read them carefully. Your use of the MojoRoast.com Online Store site as a purchasing medium constitutes your acceptance of these conditions and of the modifications that MojoRoast.com Online Store may, from time to time, make to them.

SALES & SHIPPING

Payment method/invoicing
Credit cards is the only forms of payment permitted for on-line purchases on the MojoRoast.com Online Store. VISA and MasterCard are accepted. Please note that the confirmation email sent to you after your MojoRoast.com Online Store site purchase has been completed constitutes your invoice.

At the time your order is placed, we will attempt to authorize your credit card with your financial institution. If your financial institution indicates that they are unable to authorize your credit card, then you will be emailed a credit card authorization failure notification. Please note that your order will not have been successfully processed if a credit card authorization failure occurs.

Price
Orders placed through the MojoRoast.com Online Store Internet site will be billed at the price indicated next to the description and illustration of the relevant product, in the right-hand column of the "Shopping" section of the site. In order to provide for unforeseen fluctuations in market prices, MojoRoast.com Online Store reserves the right to modify its prices on products sold through its Internet site at any time without notice. Delivery charges and handling charges are exercisable on every Internet order.

Calculating Tax
All items shipped to a North Dakota address will be charged the appropriate sales tax.

Availability of Products
MojoRoast.com Online Store makes every effort to stock sufficient quantities of products sold through its Internet site. However, availability of products cannot be guaranteed. MojoRoast.com Online Store accepts no responsibility for any damages resulting from stock-outs. If MojoRoast.com Online Store is unable to deliver a product ordered through its Internet site, you will be advised by email. MojoRoast.com Online Store reserves the right to limit quantities.

Shipping Policy - Products shipped from Westhope, North Dakota, USA
Orders are shipped using USPS Priority Mail. For international orders, please note that you will be responsible for any additional customs taxes or tariffs as applicable to your country, at the time of delivery.

Typical delivery times are:
2-4 days for deliveries within the US
5-15 days for international deliveries

Please allow 1-3 days handling/processing time for all orders.

If you require an expedited service, please contact us directly and we will try to accommodate your request.

Responsibility
If MojoRoast.com Online Store were to be found responsible pursuant to a claim by one of its Internet customers, its liability would be limited to the aggregate of the amounts paid by the customer to MojoRoast.com Online Store for purchases affected through its Internet site. The foregoing notwithstanding, customers are entitled to all the rights provided under applicable laws and regulations and must abide by the obligations provided under those same laws and regulations. The relationship between the parties is governed by the laws of the Province of Quebec. Any dispute arising from sales or credits, or from failures with respect to the applicable conditions of sale through the MojoRoast.com Online Store Internet site will fall under the jurisdiction of the Quebec courts.

Force Majeure (Acts of God)
Internet site customers agree that MojoRoast.com Online Store will not be held responsible for its failure to execute its obligations, or for the damages and/or losses incurred as a result of a force majeure (act of God) or of a fortuitous event.

RETURNS AND EXCHANGES

Policy
A 15% restocking fee applies to all merchandise returned in new/sealed condition within 14 days of order date. There are no returns or refunds on coffee or food products, except in the case of an error on our end.

If the return or exchange is a result of a MojoRoast.com Online Store error, shipping costs will be refunded to you by MojoRoast.com Online Store. Otherwise shipping costs will NOT be refunded.

PRIVACY AND SECURITY

MojoRoast.com Online Store believes that your personal information deserves to be protected. You can browse our site without providing any personal information at all. However, if you want to make a purchase, receive our automated site updates or enter a contest, you will need to provide the necessary details.

When you make a purchase online, MojoRoast.com Online Store needs to know your name, the delivery address, your email address, your telephone number and your credit card number and its expiry date. This information allows us to process and track orders. No credit card information is saved on the MojoRoast.com Online Store servers.

Your personal information is also used to send you updates, if you so request, and to notify you if you win a contest, and to send you prizes. We may also use personal account information and data collected through your personal identification to generate statistics and aggregate reports for internal use and for sharing with affiliates, subsidiaries, licensees, successors and advertisers. These statistics and aggregate reports will not contain any personally identifiable information. Your identity is kept anonymous.

When you register or place an order, it's done through a secure server. MojoRoast.com Online Store servers use a state-of-the art, 128-bit key data encryption system called "Secure Socket Layers" (SSL) to encode personal information transmitted on the Internet. Thanks to this system, your credit card number and its expiry date become indecipherable while they travel on the Internet.

Depending on how you have configured your browser, when you log in to MojoRoast.com Online Store, a small file - a "cookie" - is stored on your computer's hard drive. The use of "cookies" or "witnesses" on Internet sites has become the rule rather than the exception, and most browsers are programmed to accept them. Witnesses record visit-related information in a small file stored on your hard drive. This information is then used by MojoRoast.com Online Store to simplify your shopping and your navigating. Witnesses store information related to your "travels" on our site. They do not have the required capability to gather other information on your hard disk.

MojoRoast.com Online Store feels that your personal information should be just that - personal. MojoRoast.com Online Store does not sell, rent or make available visitors' non-aggregated specific personal information to anyone other than MojoRoast.com Online Store.

Warning
The efforts made by MojoRoast.com Online Store to protect the personal information that travels on or through its Internet site do not absolve users from assuming the risk that the confidentiality of that information might be broken. Accordingly, MojoRoast.com Online Store disclaims responsibility with respect to damages you may incur as a result of information exchanges with MojoRoast.com Online Store on the Internet. MojoRoast.com Online Store reserves the right to transmit personal information if required to do so by law or by virtue of regulations, or to protect its rights as well as those of the MojoRoast.com Online Store site users and of its commercial partners.

Security is on our mind as well as yours!
The security related to credit card transactions is essential to the proper management of electronic trade. Accordingly, MojoRoast.com Online Store insists on making those transactions as reliable and secure as possible. Any failure in our security system could have very serious repercussions on our operations and on the confidence our customers place in us. Consequently, MojoRoast.com Online Store does everything within its power to stop credit card fraud and to protect transactions effected through its Internet site.

CUSTOMER SERVICE

If you have any additional questions or concerns, please contact us:

By email:
customerservice@mojoroast.com

By phone:
701-245-8080

By fax:
701-245-6678

By mail:
MoJo Roast
9743 Highway 83
Westhope, ND 58793